Frequently Asked Questions

Everything you need to know about our ethical and sustainable shopping experience.

Are all your products 100% vegan and cruelty-free?

Yes, absolutely. Every product we carry is strictly free from animal-derived ingredients and has never been tested on animals. We vet every supplier to ensure they meet our high ethical standards.

What kind of sustainable packaging do you use?

We prioritize the planet by using 100% recyclable or compostable shipping materials. Our mailers are made from plant-based polymers, and we use paper-based tape to minimize plastic waste.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Once your order is processed, you will receive a tracking number via email to monitor its journey.

What is your return policy?

We offer a 30-day return window for most unused and unopened products. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.

Do you offer international shipping?

Currently, we ship to a select number of countries. Shipping rates and delivery times vary by location and are calculated at checkout. Please note that customers are responsible for any local customs duties.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout process.